Privacy Policy
Last Updated: Oct 24 2024
We at The New Eternal respect your privacy and are committed to safeguarding the personal information you provide when you access our website, purchase our goods or services, or engage with us on social media. This Privacy Policy explains how we collect, use, share, and protect your personal information, and outlines your rights regarding the data we collect.
Please read this Privacy Policy carefully. We will update you of any changes to this policy by revising the “last updated” date above. Changes become effective upon publication on our website, and by continuing to access or use our website, you agree to the updated policy. We encourage you to review this Privacy Policy periodically. Your continued use of our website implies your acceptance of any modifications.
This Privacy Policy does not apply to third-party websites, products, or services, even if linked on our website. We recommend you review the privacy practices of any third parties before sharing information with them.
INFORMATION THAT WE COLLECT
We collect various information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you specifically consent to our collection, use, and processing of the data described below, as well as our sharing of the data with third-party processors as necessary to fulfill our business interests. The information we collect may include:
PERSONAL DATA
Personal Data includes any information that can be used to identify you, such as your name, shipping address, email address, phone number, or demographic data like age, gender, or location. You consent to give us this information by providing it voluntarily, for example, when registering or making purchases on our website, or when participating in activities like responding to blogs, contacting us with questions, or engaging in group sessions. Your decision to provide this data is entirely voluntary, though refusal may prevent you from accessing certain benefits or making purchases.
DERIVATIVE DATA
Derivative data is automatically collected by our servers when you access our website, including IP address, browser type, dates and times of access, and pages viewed. If you use our website on a mobile device, we may also collect information about your device name, type, location, and interactions with the application. This data may be collected by third-party providers, such as analytics or advertising providers, through cookies, logs, or web beacons. Derivative data collected by third parties typically does not identify individuals directly.
FINANCIAL DATA
Financial data, such as credit card details, is collected to facilitate purchases, orders, returns, or exchanges on our website or app. We store limited financial data; most is handled by our payment processors like Stripe and PayPal. Please review these providers’ privacy policies to understand how they handle and protect your financial data.
SOCIAL NETWORKING DATA
We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, X, Snapchat, or others not explicitly listed here. Information may include your name, social media username, location, email address, age, gender, profile picture, and other public data. If you do not want us to access this information, adjust your privacy settings on each social network.
MOBILE DEVICE DATA
If you access our site through a mobile device, we may collect information about the device, including device ID, model, and location.
ADDITIONAL DATA
Occasionally, we may collect additional data, such as when you enter a contest, giveaway, or survey. We will make it clear when such data is requested, and you provide it voluntarily.
HOW WE USE YOUR INFORMATION
Your information allows us to offer you products and services, fulfill our obligations, enhance your interactions with us, and suggest offerings that may interest you. Generally, we store and transmit your data to third parties for processing as necessary. Our data processing practices are primarily in support of our legitimate business interests, such as providing you with opportunities to purchase our goods and services or to interact with our website.
Specifically, we may use the information as follows:
- Account creation and administration
- Delivering purchased products and services
- Communication and correspondence
- Payment processing and refunds
- Providing updates on new offerings
- Interacting on social media
- Sending newsletters or company updates
- Delivering targeted advertising
- Requesting feedback
- Resolving disputes and troubleshooting
- Administering contests or giveaways
- Personalizing your experience
- Compiling anonymous statistical data
- Supporting law enforcement as necessary
- Preventing fraudulent activity
- Analyzing trends to improve our website
LEGAL BASIS FOR DATA PROCESSING
In addition to offering goods and services, The New Eternal processes your data based on the following grounds:
- Legitimate Business Interests: To communicate, improve our goods or services, and enhance our website.
- Performance of a Contract: To fulfill our contractual obligations to you.
- Consent: Based on your consent to share data with us or selected third parties, which can be withdrawn anytime.
- Legal Compliance: To fulfill legal obligations where required.
WHY WE SHARE YOUR INFORMATION
We may share your information with third parties for specific reasons. In particular, we may share your data with third-party processors as necessary to operate our website, administer your account, process orders, fulfill services, identify trends, ensure security, and promote additional offerings. The legal basis for disclosing your data is both your consent and our legitimate business interests.
Specific reasons for sharing your data include:
- Third-Party Processors: We may share your data with third parties who assist with payment processing, website hosting, email delivery, communications, and customer service.
- Legal Requirements: We may share data as required by law, such as in response to legal processes or to protect property and safety.
- Company Protection: To protect our rights, we may share data to investigate policy violations or secure insurance, legal advice, or other business protections.
- Business Transactions: In the event of a merger, acquisition, or similar transaction, your data may be transferred as part of that process.
- Affiliates: We may share your data with affiliates who promote our products. Affiliates must adhere to this policy and are required to disclose their affiliation with us.
- Advertisers: We may use advertising partners who utilize data on your browsing habits to display relevant ads. For more details, review their respective privacy policies.
- Other Third Parties: We may share information with advertisers, investors, or others to conduct general business analysis.
- Interactions with Other Users: If you engage with other users on our website, such as in group courses or chats, others may access your profile and interaction history.
- Public Postings: Content posted on our site may be visible to others and shared outside our website.
- External Links: While we link to external sites, we are not responsible for their content or practices. We encourage you to review their privacy policies.
TRACKING TECHNOLOGIES
We use tracking technologies, including cookies and log files, to gather general site usage information, improve performance, and enhance user experience.
COOKIES
Cookies are small text files that allow us to authenticate your identity, customize your experience, secure your session, and analyze usage. You may manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.
Types of cookies we may use:
- Essential Cookies: For site functionality and access to secure areas.
- Functionality Cookies: To remember your preferences.
- Social Media Cookies: To record social media interactions.
- Advertising Cookies: To provide targeted advertising based on your activity.
WEBSITE ANALYTICS
We work with third-party analytic providers, including Google Analytics, to understand user behavior and improve our website. These services may use cookies and other tracking technologies. You may opt out through Google’s Analytics opt-out browser add-on.
DATA SECURITY
We take reasonable steps to protect your data using secure systems and accepted industry practices. However, no method of data transmission or storage is foolproof,
and we cannot guarantee complete security.
CHILDREN’S PRIVACY
Our website is not intended for children under 16, and we do not knowingly collect data from individuals under this age. If we become aware of such data collection, we will promptly delete it. Contact us if you suspect we have collected data from a minor.
SENSITIVE DATA
Please do not submit sensitive data (e.g., social security numbers, health information) via public postings or correspondence. By submitting sensitive data, you consent to our processing of that information per this policy.
YOUR RIGHTS
You have certain rights regarding your data, which may vary depending on your jurisdiction. Rights may include:
- Updating Information: Contact us to update or change your information.
- Data Access: Request confirmation of data we hold about you.
- Consent Withdrawal: Withdraw consent for data processing.
- Data Portability: Request a digital copy of your data.
- Data Deletion: Request deletion of your data unless required by law.
- Communication Preferences: Unsubscribe from marketing communications.
To exercise these rights, please contact us at [email protected].
INTERNATIONAL DATA TRANSFER
Our website is hosted on servers located in the United States. When you provide information to us, the information may be transferred out of the European Union (EU) and sent to the United States. The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield. By providing personal information to us, you are consenting to its storage and use as described in this Policy.
DATA RETENTION
We retain your personal information only as long as necessary to fulfill our legitimate business purposes or legal obligations, or until you request its deletion. For example, personal data for account maintenance may be retained indefinitely unless deleted by you. Usage data for trend analysis may be retained for shorter periods, unless legally required for security or functional improvements.
Data no longer needed for the purposes outlined in this policy will be deleted or anonymized. Note that third-party processors may have their own data retention policies; you may contact them directly to request data deletion if desired.
SECURITY OF YOUR INFORMATION
We take steps to ensure the security of your information, including using encrypted payment systems and implementing security protocols recognized by the industry. However, no system is infallible. By consenting to this Privacy Policy, you acknowledge that we cannot prevent misuse of your data by unauthorized parties and understand the inherent risks involved in data transmission over the internet.
Should any data breach occur that exposes your data to significant risk, we will promptly notify you and take appropriate steps to address the breach.
CHILDREN’S PRIVACY
Our website and services are not intended for children under 16, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a person under 16, we will take steps to promptly delete it. If you believe we have collected such data, please contact us to facilitate its removal.
SENSITIVE DATA
Please avoid sending us sensitive personal information such as social security numbers, health details, or information about race, religious beliefs, or criminal history. By voluntarily submitting sensitive data to us, you consent to its processing under this policy.
YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have certain rights regarding your personal information. You may:
- Update Your Information: Contact us to update or change any information you have provided.
- Access Your Data: Request confirmation of the data we hold about you and how it’s used.
- Withdraw Consent: Change or withdraw your consent to data processing.
- Request Data Copies: Request a digital copy of the data we hold on you.
- Transfer Data: Request a transfer of your data to another provider in a machine-readable format.
- Delete Data: Request the deletion of your data, which may result in the termination of your account or limited access to our site.
- Opt-Out of Communications: Unsubscribe from email updates or marketing communications.
To exercise these rights, please contact us at [Your Contact Email]. We may charge a reasonable fee for repeated or excessive requests as permitted by law.
NEWSLETTER PRIVACY
You may opt in to receive our newsletter and other marketing emails, which require certain information like your name and email address. You may unsubscribe anytime, and we will maintain a record of past subscribers. We may share this information with marketing partners such as Facebook Ads or Google Ads, but we do not sell your information to third parties.
CONTACT US
If you have questions about this Privacy Policy, want to exercise any of your rights, or have concerns about your data, please contact us at: [email protected]
Thank you for trusting with your information. For any inquiries or to clarify this policy, please don’t hesitate to reach out.
